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    November 17th Chapter Meeting - Donna Cutting, author, "Employees First!  Inspire, Engage, and Focus on the Heart of Your Organization"​

    Date: November 17, 2022, 11:30am – 1:00pm

    Free for Members
    Event Type:
    Virtual Meeting
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    Employees First! Inspire, Engage, and Focus on the HEART of Your Organization. 

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    The world is changing and it’s time to reimagine and reshape your employee experience. That means taking care of the people who take care of your customers. Many of us have gone through a collective values readjustment. Priorities and expectations are different and what worked to attract and retain good employees before won’t work today. 

    Employees First! presents recognition strategies and appreciation techniques, but it goes deeper than that. You will learn how giving your team members a voice in your company, supporting them with knowledge and training, giving them purpose and equitable pay, translates into higher productivity and happier customers. Discover what real empowerment is, and why building a diverse culture of inclusion is beneficial to all involved.

    Based on her latest book by the same name, Donna will share many tried and true ideas for rolling out the red carpet for your new hires and keeping it out for the long term, as well as tips on how to foster a culture of kindness and create space for coworkers to lift each other up. Most of all, you’ll gain strategies for honoring the very people who make your company what it is—your internal customers—your team.

    Donna Cutting is the Founder & CEO of Red-Carpet Learning Worldwide and works with mission-driven leaders to help them create cultures of happy people who deliver excellent service. She’s the author of 3 published books, including her newest book “Employees First! Inspire, Engage, and Focus on the HEART of your Organization. (Career Press, 2022). Donna has been named one of the Top 30 Global Gurus in both customer service and organizational culture. She has been quoted, featured or published in a variety of media outlets including, Investors Business Daily, Yahoo Finance, CEO World, Thrive Global and Success Magazine. She’s been a guest on the Black News Channel, America This Morning, and a number of local news programs and podcasts. (I will provide a separate introduction – please only use this for promotional purposes)